FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What payment methods do you accept?

• We accept various payment methods, such as PayPal and multiple credit/debit cards.

How long does it take for my order to be shipped?

• Jeway Fashion aims for fast product delivery. If you place an order before 11:00 PM, we strive to ship it the same day. If the product is in stock at our warehouse in the UK, it typically arrives within 2 to 3 days. Many of our items are shipped directly from our suppliers, which results in an average delivery time of 5 to 14 business days.

How can I track my order?

• You can always track your order using the Track & Trace code we send along in the shipping confirmation.

• If you would like to change or cancel your order, please email info@jewayfashion.com for further assistance. We will do our best to accommodate your request if your order has not yet been shipped.

How can I contact you?

• You can click on the 'Contact Us' link at the bottom of the page. On this page, you can complete a contact form so we can get back to you as soon as possible. You also have the option to email us at info@jewayfashion.com. Our goal is to respond to your inquiry within 24 hours.

My question is not on the list, what should I do?

• If you can't find the answer to your question, feel free to contact us through the contact form or by emailing info@jewayfashion.com. Our goal is to respond to your inquiry within 24 hours.